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NTMWD Vision, Mission, Priorities and Core Values




The North Texas Municipal Water District ("NTMWD" or "the District") is a conservation and reclamation district and political subdivision of the State of Texas, created and functioning under Article XVI, Section 59, of the Texas Constitution, pursuant to Chapter 62, Acts of 1951, 52nd Legislature of Texas, Regular Session, as amended (the ACT). An amendment to the NTMWD’s creating ACT by the legislature in 1975, Section 27, authorizes the NTMWD to acquire, treat, and distribute potable water, and to collect, treat and dispose of wastes, both liquid and solid, in order to reduce pollution, conserve and develop the natural resources of Texas.



Regional Service through Unity – Meeting Our Region’s Needs Today and Tomorrow



To meet the needs of Member Cities and Customers, whether that is the need for drinking water, wastewater treatment, or solid waste disposal.



  1. Provide superior water, wastewater, and solid waste services today.
  2. Secure the future for water, wastewater, and solid waste supplies and services.
  3. Maintain strong relationships with Member Cities, Customers, and partners.
  4. Maintain our infrastructure to provide reliable service today and tomorrow – through emphasis on preventive/predictive maintenance.
  5. Take care of our people – develop our leaders and work force, hire and retain the right people, build our bench, and be safe.


Core Values - I TRUST

Our North Texas Municipal Water District (NTMWD) Core Values are represented by a few terms that uniquely describe how we think of ourselves, what it means to work for NTMWD, and how we want others to think of us. These values define our NTMWD culture. It’s important to highlight why they are important, what they are, and how we apply them.

Our cities and all our customers depend on NTMWD to provide superior services, rely on NTMWD to protect public health and the environment, and count on NTMWD doing these routinely. We want our cities and all our customers to believe – I TRUST North Texas Municipal Water District.




We are honest, trustworthy, transparent, and reliable in our words and actions and accountable for what we say and do.



We are relied on to be effective, honest, open, and consistent, and to serve our Customers’ best interest.



We treat our Customers and each other with courtesy, kindness, and fairness.



We do what’s best for our Customers and the Region – ALL-IN together.



We mitigate risks in our daily activities to minimize accidents, injuries, and damage and protect our public health and the environment; we take care of each other so we can fulfill our mission.



We cooperate and collaborate with each other, our Customers and Partners to meet our Region’s needs today and tomorrow.