While many of these resources are available to the general public on our website, we have provided them here for ease of download for Member Cities and Customers’ Communication teams.

We strongly recommend communicating with your customers, including dialysis centers and any industrial customers that have manufacturing processes that might be sensitive to the temporary change. Communicating with your customers about the temporary change is an industry best practice. TCEQ has guidance on its website regarding communications on the temporary change.

The Temporary Change in Disinfectant fact sheet is available as a single-page layout for web viewing. This document intended as a quick overview containing information from all of the various resources to be used as a handout at meetings, events and to provide leadership with brief informational resource.

We have developed two FAQs:  the short form that covers the top eight questions in an infographic style, and a long form version that covers an extensive set of FAQs.


Sample text for notification letters and responses: