Ways We Manage Costs

While critical investments are needed to ensure safe, reliable service and meet industry standards, staff continues identifying efficiencies and ways to avoid, minimize or defer costs wherever possible across all three services. Examples from the previous fiscal year include: Debt Management Refinancing... more

News Stream Newsletter | NTMWD

News Stream – October 2018

For NTMWD and many of the municipalities we serve, October begins a new fiscal year. This month’s News Stream features a message from our Executive Director, Tom Kula with a quick overview of some major achievements and a look forward... more

News Stream Newsletter | NTMWD

News Stream – September 2018

Each month our News Stream shares stories to keep you up-to-date on the latest news and information about the District. In this month’s edition, read about the repairs to a major water-line break in Richardson, information about the upcoming wholesale... more

News Stream Newsletter | NTMWD

News Stream – August 2018

From explaining how NTMWD rates pay for #morethanwater to resources available in our member portal, the August edition of News Stream focuses on budget season and resources available. We’ve got important links to Texas Water Development Board financial assistance workshops,... more

New Signs Identify Watershed Protection Area

Just in time for National Water Quality Month highlighting the importance of water source protection, you may see Lavon Lake Watershed identifying markers being installed in several of our cities including McKinney, Frisco, and in parks and near boat ramps... more

News Stream Newsletter | NTMWD

News Stream – July 2018

In this month’s edition of News Stream, you can read about the ribbon cutting ceremony to celebrate the operation of the new Morrow Renewable High BTU Gas Plant operating at the 121 Regional Disposal Facility in Melissa. The state-of-the-art plant captures landfill... more

News Stream Newsletter | NTMWD

News Stream – June 2018

From breaking ground on the newest major reservoir in North Texas in nearly 30 years to water ambassadors touring our treatment plants to reminding everyone to Clean.Drain. Dry. your boats this summer – the June edition of News Stream is... more

New Stream – March 2018

In this month’s edition of News Stream, the final permit for the first major Texas reservoir in nearly 30 years was signed. Learn how this reservoir will impact the region and when construction will begin. Read the 2017 Annual Report... more

News Stream Newsletter | NTMWD

News Stream – February 2018

In this month’s edition of News Stream, find out when our annual chlorine maintenance begins, why it is done and how it protects water quality. Learn wintering water tips that can help your winter landscaping survive the cold temperatures. Watch... more

Winter Watering Tips

Winter Watering Tips (WFAA Channel 8)

How has your yard handled the recent cold snap? Proper watering, as well other simple methods for plant choice and protection can help your winter landscaping survive when the temperatures tumble. Check out these tips from Patrick Dickinson from Texas... more

News Stream Newsletter | NTMWD

News Stream – January 2018

In this month’s edition of News Stream, we look ahead to 2018 with a message from our Executive Director on the District’s plans to meet the needs of our ever-growing region. Learn how we secured favorable energy prices to help... more

Cease the Grease this Holiday Season

Fats, oils, and grease (FOG) come from meats, butters and margarine, lard, food scraps, sauces, salad dressings, dairy products, and cooking oil. When FOG goes down the drain, it hardens and causes sewer pipes to clog. This can lead to... more

News Stream Newsletter | NTMWD

News Stream – December 2017

In this month’s edition of News Stream, we tip our hat to a few historical milestones at NTMWD beginning in 1953 with our 10 original Member Cities, the completion of the Lavon Lake Dam Expansion in 1973 and the addition... more

News Stream Newsletter | NTMWD

News Stream – November 2017

In this month’s edition of News Stream, read about NTMWD Board of Directors approval for $7.7 million in rebates to all 13 Member Cities and some Customer communities. Learn more about the factors contributing to the rising water rates in... more

World Toilet Day: Why Toilets Matter

Toilets – You might take yours for granted, but 4.5 billion* people lack access to adequate sanitation in or near their home. To break that down even further, 2.4 billion people, or roughly one-third of the population worldwide, don’t have proper toilets. The ramifications of... more

Safety and Security Matters at NTMWD

The nation’s critical infrastructure provides essential services that underpin American society and sustain the American way of life. Critical Infrastructure and Resilience Month builds awareness and appreciation of the importance of our nation’s most essential infrastructure and reaffirms the nationwide commitment... more

NTMWD News Stream Newsletter

News Stream – October 2017

In this month’s edition of News Stream, read the report card on Texas infrastructure and what needs to be done so that it is better equipped for our growing population. Learn how NTMWD employees and board members assisted those affected... more

Energy in the Water World

Did you know that transporting and treating water and wastewater uses a lot of energy? It takes massive pumps that require a lot of power to keep water moving through our nearly 600 miles of water and over 150 miles... more

microplastics and microfibers in drinking water supply | NTMWD

Microplastics in Water: What we know

Recent national media coverage has highlighted the issue of microfibers and microplastics found in some water samples. Because of these stories, the public may have questions regarding the possible presence of microplastics in local water supplies. This is an emerging... more

NTMWD News Stream Newsletter

News Stream – September 2017

In this month’s edition of News Stream, learn about the proposed FY18 budget and the key projects involved such as critical upgrades and expansions to the water and wastewater systems. See how we have been working with city officials and... more

Texas Water Development Board approves more than $1 billion in financial assistance for state projects

The Texas Water Development Board (TWDB) recently approved $1,052,915,000 in financial assistance from the State Water Implementation Fund for Texas (SWIFT) program. The funding will be distributed to 10 project sponsors across the state. $677,120,000 to the North Texas Municipal Water District (Collin, Dallas, Denton,... more

NTMWD News Stream Newsletter

News Stream Newsletter – June 2017

Summer is here and this month’s News Stream Newsletter is full of information. The June issue focuses on the need for investments in water and wastewater infrastructure. There is also a host of fun family activities and educational opportunities at... more

water supply update

Water Supply Update

Rain events have filled our reservoirs in recent weeks, yet maintenance on our 60-year-old original water treatment plant will have our team watching demands very closely this summer. Our Wylie Water Treatment Plant I is out of service undergoing extensive... more

Infrastructure Week 2017 | #TimeToBuild | NTMWD

Infrastructure Week – It’s #TimeToBuild

Infrastructure affects every single American. We all have experienced dodging potholes while we drive, water main breaks, or being packed like sardines in an overcrowded airport. We have seen the stories about the drinking water crisis in communities with neglected... more

NTMWD News Stream Newsletter

News Stream Newsletter – May 2017

When we told you back in April that May was going to be a busy month, we weren’t kidding. There are a lot of events and observances coming up that highlight the importance of using water efficiently this summer and... more

Celebrate Drinking Water Week, May 7-13

The American Water Works Association (AWWA) and water professionals across North America are kicking off Drinking Water Week with the theme “Your Water – To Know It Is To Love It.” NTMWD encourages all consumers during #DrinkingWaterWeek17 to recognize the... more

Drug Take-Back Events, April 29

On Saturday, April 29, many of our communities are participating in the Drug Enforcement Administration’s (DEA) National Prescription Drug Take-Back Day. At these events, participants can safely dispose of accumulated expired, unwanted and unused prescription drugs. The service is free and... more

NTMWD News Stream Newsletter

News Stream Newsletter – March 2017

Spring is just around the corner, which means things are about to get a lot busier for all of us. While residents are preparing their landscapes, the value of water infrastructure has become a hot topic in Washington. Subscribe now... more

NTMWD News Stream Newsletter

News Stream Newsletter – Feb. 2017

While last month’s issue of the News Stream newsletter was a reflection on our accomplishments in 2016, this month’s issue is a look forward to what’s in store for 2017. Subscribe now to receive monthly updates from NTMWD and stay... more

Looking Ahead | Water rates pay for #MoreThanWater | NTMWD

Executive Director Message: Looking Ahead in 2017

Looking Ahead We made much progress last year in support of our mission to provide the essential services of water, wastewater and solid waste disposal that North Texans depend on 24/7. Fulfilling this mission requires well-maintained infrastructure, which includes pipes... more

NTMWD News Stream Newsletter

News Stream Newsletter – Jan. 2017

2016 was a busy year for NTMWD and the January issue of the News Stream newsletter is packed full of recaps from last year and the latest information you need to know. In this issue: Updates on Trinity River Mainstem Pump... more

NTMWD News Stream Newsletter

News Stream Newsletter – Dec. 2017

It’s been a busy year and the holidays are a good time to reflect back on our accomplishments.  We are proud of our work on behalf of the communities we serve and hope that next year will bring greater success... more

News Stream Newsletter – Nov. 2016

The November issue of News Stream was full of exciting news about the District and our efforts to provide essential services to our Member Cities and Customers. The most important milestone was our celebration of 60 years of water service to... more

NTMWD News Stream Newsletter

News Stream Newsletter – Oct. 2016

We are excited to launch the first issue of our News Stream Newsletter! With facilities spanning across multiple counties and cities and a service area of 1.6 million people, staying in touch and providing you with valuable information can be challenging. Our goal is... more

NTMWD launches News Stream eNewsletter

We recently launched our first ever digital newsletter, News Stream, as a way to keep you informed about what’s going on around the District. With facilities spanning across 10 counties, 90 cities and communities, and more than 1.6 million people in... more

The facts about chromium in your drinking water

News reports and social media postings regarding an environmental advocacy group’s report on chromium and public water systems has resulted in questions from some NTMWD customers.   It is very important for us to emphasize that treated water provided by NTMWD... more

NTMWD Launches New Website

North Texas Municipal Water District (NTMWD) is pleased to launch our new and improved website this month! We have completely revamped the site to make it more visually appealing and provide helpful information in a way that is easy to... more

Infrastructure should matter to water ratepayers

A nonpartisan coalition of public- and private-sector stakeholders has chosen “Infrastructure Week,” May 16-23, to promote the need for government to invest in improvements to “roads, bridges, rails, ports, airports, pipes, the power grid, [and] broadband.” The mantra is #InfrastructureMatters,... more

Service for a growing community

With a goal of meeting the drinking water, wastewater treatment and solid waste disposal needs for the member cities and customers, the North Texas Municipal Water District (NTMWD) looks to provide regional service through unity to fulfill the needs of... more

We Have Baby Eaglets!

We estimate the eaglets hatched on March 3rd or 4th. We have been observing feeding behavior – the adult eagle stands on the side of the nest and crouches down to feed and then comes back up. We will continue... more

NTMWD conducting annual water test

Plano’s water supplier, the North Texas Municipal Water District (NTMWD), will perform annual chlorine maintenance on transmission and distribution systems from March 7 through April 4. You may notice a shift in the taste or smell of your drinking water.

Slow down on Brown

Wylie City Council dealt with three street issues last week, two construction upgrades, and the third, a change in the speed limit. The council met in regular session Tuesday, Jan. 26. Other business included accepting annual financial audits for the... more

Zebra mussels found in Sherman lake

Zebra mussels have been found in Lake Dean Gilbert in the city of Sherman’s Pecan Grove Park. Lake Dean Gilbert is a small, 45-acre lake and its fishery is managed by the Texas Parks and Wildlife Department’s Inland Fisheries Division... more

Royse City water, sewer rates to increase

The city council has adopted a resolution that sets a new, three-year water and sewer rate schedule that will become effective with February bills. The new schedule will amount to an $8.33 per month increase for the average Royse City... more

Water District Completes Major Infrastructure Projects

WYLIE (CBSDFW.COM) – The North Texas Municipal Water District (NTMWD) announced completion of several key projects necessary to continue providing reliable water and wastewater services to the growing region. The projects, which total nearly $140 million, are funded through bond sales that are... more

Long Live Expensive Water

The late-summer Sturm und Drang over high water rates made it to the Dallas City Council this week, where Dallas Water Utilities Director Jody Puckett explained that, calm down, your water meter’s fine, you probably don’t have a leak, you just probably forgot... more

Water bill increases generate resident complaints

The city of Plano Customer and Utility Services Department is receiving complaints from citizens regarding recent, noticeable increases in their water bills. The reason for the increase is two-fold: customers are using more water and wholesale rates from the North Texas... more

Watering restrictions to be eased tomorrow

Due to slightly above average rainfall the past few weeks, lake levels that supply the North Texas Municipal Water District’s (NTMWD) nearly 1.6 million customers with water have risen dramatically. As of Saturday, both Lavon Lake and Lake Jim Chapman... more

NTMWD to Ease Watering Restrictions Effective May 1st

North Texas Municipal Water District (NTMWD) water supply reservoirs have reached sufficient levels and capacities to allow the district to ease watering restrictions earlier than previously planned. Beginning May 1, the NTMWD will terminate all drought stages, and will implement... more

NTMWD to begin dredging of Lavon Lake

Exposed lake beds once covered with water crack under the sun as the shoreline retreats farther from where its former position. With an extended drought leaving a noticeable effect on many of the lakes that supply the nearly 1.6 million... more

NTMWD sets its sights on the future

As part of its 50-year plan to provide the growing population of Fannin County and North Texas with a reliable supply of water, the North Texas Municipal Water District (NTMWD) has taken steps to construct the Lower Bois d’Arc Reservoir... more