Water bill increases generate resident complaints

The city of Plano Customer and Utility Services Department is receiving complaints from citizens regarding recent, noticeable increases in their water bills. The reason for the increase is two-fold: customers are using more water and wholesale rates from the North Texas... more

Watering restrictions to be eased tomorrow

Due to slightly above average rainfall the past few weeks, lake levels that supply the North Texas Municipal Water District’s (NTMWD) nearly 1.6 million customers with water have risen dramatically. As of Saturday, both Lavon Lake and Lake Jim Chapman... more

NTMWD to Ease Watering Restrictions Effective May 1st

North Texas Municipal Water District (NTMWD) water supply reservoirs have reached sufficient levels and capacities to allow the district to ease watering restrictions earlier than previously planned. Beginning May 1, the NTMWD will terminate all drought stages, and will implement... more