February 22, 2021 – 3 p.m. – UPDATE
We appreciate everyone’s efforts in our region to be mindful of efficient water use as NTMWD continues to assess any damages to our infrastructure and water treatment facilities resulting from last week’s unprecedented freezing temperatures. NTMWD asks for those we serve to continue to practice elevated conservation efforts through later this week until we are able to complete all assessments and make critical repairs.
As a reminder, NTMWD is a wholesale water provider, and the treated water produced and delivered to our cities and utilities is safe to drink and use. NTMWD serves about 80 communities in North Texas, and we recommend contacting your direct water utility for any updates with service to your area or to report outages. We have a list of our Member Cities and Customers on our website – https://www.ntmwd.com/our-water-system/.
The District continues coordination efforts with cities and water utilities and will provide an update once all operations return to normal.