While the levels of chlorine in the water during the temporary disinfectant change are consistent with levels found in the water throughout the year, the temporary suspension of ammonia can make the chlorine more noticeable. The intensity of the chlorine taste and smell can depend on the distance you are from the water treatment plant.

Here are simple steps to help minimize taste, odor and skin sensitivities:

Homeowner Testing

If you are concerned about the odor/taste or any other problems with your drinking water, your city or local utility’s website should have water quality information available. If you still have questions, contact your city or local utility provider for additional information.

If you wish to conduct independent water testing, we recommend using a state-certified laboratory to provide sampling instructions, containers and ensure accurate results. The Texas Commission on Environmental Quality publishes a list of accredited laboratories in Texas. Consumers should be cautious of and do research on any private companies offering free testing to sell products or services.

Pool test kits are not a reliable method to test drinking water. According to the Centers for Disease Control (CDC), pool kits take inaccurate readings over time; do not provide reliable, quantitative results; and lack calibration and standardization. You can learn more from the CDC.

Beware of claims from companies advocating filtration for water safety. NTMWD’s water is safe to drink without filtration. However, some kinds of filtration can help reduce the odor and taste of chlorine. Look for National Science Foundation (NSF/ANSI) approved labels on filters. See guidelines from the American Water Works Association on filters.