What to Know About Requesting Public Information
Read our summary of The Public Information Act (shown to the right), including your rights, NTMWD’s responsibilities and the procedures to obtain information. Detailed information regarding The Public Information Act may be found in the Open Government section at the Texas Attorney General’s Website.
The Public Information Act does not require a governmental body to create new information, do legal research or answer questions, and the request must be for records already in existence. The governmental body has 10 business days to respond to the request (day one is the first business day following the receipt of the request). Holidays are excluded when calculating the 10 days. Click here to access the District’s 2023 holidays, and click here to access the District’s 2024 holidays.
NTMWD reserves the right to withhold any requested information that is exempt from public disclosure under the Public Information Act or any other applicable law.
If NTMWD seeks a disclosure exception from the Texas Attorney General, you will be notified.
You may request public information by email, postal mail, or by dropping off the request at the Administrative Offices of the North Texas Municipal Water District located at:
501 E. Brown Street
Wylie, TX 75098
Monday-Friday, 8:00 a.m. to 5:00 p.m.
Email email@example.com to submit an open records request by email.
If you need additional information, please call 469-626-4300 and ask for the Records Manager.
State law allows governmental bodies to recover costs associated with open records requests. These rates are set pursuant to the Texas Administrative Code.
Beginning October 1, 2022, NTMWD will assess a charge for open records requests that total or exceed $40 to process. A cost estimate will be provided for requests that total or exceed $40.