FORT WORTH
Fort Worth Water Department workers visited nearly 4,200 residents in August and September — far more than usual — who had called the city to say their water bills were too high.
Field investigators found 10 water leaks, nine stopped meters and two misread meters. The remaining complaints were chalked up to “sticker shock,” experienced by customers when they received their July or August bill, according to a department report to the City Council on Tuesday.