The North Texas Municipal Water District (NTMWD) provides vital water, wastewater and waste management services to more than two million people who call North Texas their home.
Since our inception more than six decades ago, we have collaborated with North Texas cities and communities on the design and operation of our systems. The ten original Member Cities are: Farmersville, Forney, Garland, McKinney, Mesquite, Princeton, Plano, Rockwall, Royse City, and Wylie. Richardson joined as a Member City in 1973, Allen in 1998, and Frisco in 2001.
This regional partnership has reduced costs, facilitated access to water, wastewater and solid waste services to communities large and small, and streamlined service delivery.
View our service areas:
- Water - Member Cities
- Water - Customer Cities
- Wastewater
- Solid Waste
Our team of over 850 employees:
- Builds, maintains, protects, stores and conserves regional water supplies.
- Treats and delivers clean drinking water.
- Collects, treats and disposes trash, sewage and other waste.
- Plans for future regional service needs.
For more than 60 years, NTWMD, working in conjunction with our member and customer cities, has operated responsibly, surpassing state and federal standards for water quality and environmental protection. We are committed to providing affordable, safe and reliable services to the people we serve.
Learn more about the vital services we provide in the North Texas region.
Our Vision
Regional service through unity: meeting our region’s needs today and tomorrow
Our Mission
Provide high quality and dependable water, wastewater and solid waste services in a cost efficient manner.
Our Goals
1. SERVICE
Provide superior water, wastewater and solid waste services today and tomorrow.
2. STEWARDSHIP
Responsibly manage public resources to ensure responsiveness, effectiveness and efficiency.
3. PARTNERSHIP
Actively work with members, customers, partners, employees and stakeholders.
4. PEOPLE
Build a talented, competent and committed team.
Our Strategic Plan
Our Core Values - I TRUST
Our core values are represented by terms that uniquely describe how we think of ourselves, what it means to work for NTMWD and how we want others to think of us. These values define our culture. Our cities and customers depend on us to provide superior services, and to protect public health and the environment.
INTEGRITY
We are relied on to be effective, honest, open and consistent, and to serve our customers’ best interest.
TRUST
We are honest, trustworthy, transparent and reliable in our words and actions, and accountable for what we say and do.
RESPECT
We treat our customers and each other with courtesy, kindness and fairness.
UNITY
We do what’s best for our customers and the region – ALL-IN together.
SAFETY
We mitigate risks in our daily activities to minimize accidents, injuries and damage, and protect public health and the environment; we take care of each other so we can fulfill our mission.
TEAMWORK
We cooperate and collaborate with each other, our customers and partners to meet our region’s needs today and tomorrow.
